Get your very own party room to keep the celebration going after flight time with pizza, drinks, presents and cake.
Your dedicated party host will handle everything for you; so you can focus on celebrating with your kid.
Celebrate their birthday right — by jumping, flipping and spinning all across our park.
The last thing we want to do is leave you hanging. So we’re here to answer all your questions. And if you’re not finding what you need here, feel free to call us for extra support
Who Should I Include As A Birthday Jumper?
Anyone who wants to jump and have access to all park attractions. Members do not participate for free at birthday parties and must be included in the jumper total if they plan to participate. If someone wants to observe the fun or join you in the party room, they don’t need to be a paid jumper. The minimum number of jumpers for a party is 10.
What Happens During Check-in?
First you will be greeted by your party host! Waivers will be verified; you will receive wrist bands and grip socks and items that will go to the party room will be placed on a cart specifically for your group. After everyone is checked in you will be asked to pay the remaining balance. Anything added during the party and tips can be paid at the completion of the party.
Are Parents Included In The Party Package?
Parents do not count as jumpers if they are there to observe their child. Any parent can come and be an observer for free. If a parent wants to participate and jump/use the attractions, they will be counted as a jumper in your party package.
When Do I Have Access To The Party Room/Table?
The party room/table is available to you for the full two hours of your reservation. That 2 hours begins at your appointed party time. Our hosts ensure that everything is setup and ready for you and your guests. Our parties are set up to jump for the first hour and enjoy food & cake the last hour.
What Does The Party Host Do?
The first priority is to ensure the birthday child feels special and is a VIP for the day! Your party host will ensure your room/table is set up with plates, napkins, forks and cups. They will assist with the cake and decoration set-up, food and beverages during the time in your party room or at your party table and clean up.
Do You Provide Paper Goods?
Yes. We provide plates, cups, napkins and forks for all guests! Ask us which colors the park provides.
How Many Pizzas & Drinks Are Included In The Price?
With the SILVER and GOLD VIP party packages, 1 large pizza is provided for every 5 jumpers. You may add more during the online check-out process. Bottled water is provided for all Jumpers. The BRONZE party package does not include pizza or drinks.
What If I Want Themed Plates, Cups, Napkins, Etc?
You may bring themed items. Let us know what items you will be bringing and what items you would like us to provide.
Can I Purchase Additional Pizzas?
Yes. Please call or email us at least 48 hours prior to your party to purchase additional pizza(s).
Can I Bring My Own Snacks Or Food?
With the SILVER and GOLD VIP party packages, you can bring additional food and/or beverages for no extra charge. If you purchased the BRONZE party package you can bring food and beverages for a $50 fee. Adult beverages are prohibited.
Who Needs Waivers And How Do We Sign?
All jumpers AND observers need a signed waiver. Electronic waivers are active for 1 year. If under age 18, the waiver must be signed by a parent or legal guardian. Waivers can be completed online before your party. here
Can I Get Extra Jump Time?
Yes! you can add 30 minutes of jump time for $5 per jumper or 60 minutes of jump time for $9 per jumper to any of our party packages! This can be done during the check-in process. Simply let your host know and they will make it happen.
Please note that your private room or party table will not be extended during this time.
Is There A Birthday Party Discount For Month To Month Members?
Yes! Our VIP members enjoy a 20% discount on regular priced birthday parties. Memberships start at $16.99/month and can be purchased here.
The discount will be applied to your party during the check-out process. Please mention you are a member to your host and they will take care of you.
Do You Provide Invitations?
No we do not at this time.
What Is Your Cancellation Policy?
There is a 72-hour grace period after the time of booking where the deposit may be refunded. After this 72-hour period, the deposit is non-refundable. Parties may be rescheduled at any time before or after the 72-hour window, but the deposit will not be refunded for parties cancelled after the window has passed. Events booked within 72 hours of the date of their event will not receive a refund.
Is A Deposit Required To Make A Birthday Reservation?
Yes, A $100-$150 deposit is required at the time of booking, online or over the phone. The deposit is applied to the total price of your birthday party package.
When Do I Pay The Rest Of My Balance?
During check-in the day of your event
How Much Jump Time Does My Party Have?
Our parties are set up to jump the first 60 minutes of your party. During this time, you have full access to your party table/room. After jump time (60 minutes), you and your guests will then have another 60 minutes of party room/table time. Here you can eat pizza, cut the cake and open presents.